Privacy policy

Privacy Policy

At Astrojohari, your privacy, trust, and security are extremely important to us. We are committed to protecting your personal information and ensuring a safe and secure shopping experience for every customer.

This Privacy Policy explains how Astrojohari collects, uses, stores, and protects your information when you visit our website, purchase our products, or communicate with us.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you visit or make a purchase from our website, we may collect certain personal information including:

Full name
Mobile number
Email address
Billing and shipping address
Payment details (processed securely through trusted payment gateways)
Order history and transaction details
Device information, browser type, and IP address
Communications and customer support interactions

We collect only the information necessary to provide a smooth, secure, and personalized shopping experience.

How We Use Your Information

Your information may be used for the following purposes:

Processing and delivering orders
Providing customer support and assistance
Sending order updates and notifications
Facilitating returns, refunds, and exchanges
Improving our products, website, and customer experience
Preventing fraud and unauthorized transactions
Sending promotional offers, updates, and marketing communications where permitted

We do not sell, rent, or trade your personal information to third parties.

Payment Security

All online transactions on Astrojohari are processed through secure and trusted payment gateway providers.

We do not store your debit card, credit card, banking credentials, UPI PINs, or sensitive payment information on our servers.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and enhance your browsing experience.

Cookies help us understand customer preferences and improve our services.

You may disable cookies through your browser settings if preferred, although certain website features may not function properly.

Sharing of Information

We may share limited customer information only with trusted third-party partners involved in:

Payment processing
Shipping and logistics
Website hosting and analytics
Marketing and communication services

These partners are authorized to use your information only for services related to Astrojohari operations and are required to maintain confidentiality.

Data Protection & Security

We implement reasonable technical and organizational security measures to protect your information against unauthorized access, misuse, disclosure, or alteration.

However, while we strive to protect your information, no online platform or internet transmission can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. Astrojohari is not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of third-party websites before sharing personal information.

Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your information
Opt out of promotional communications

To exercise these rights, you may contact us using the details provided below.

Policy Updates

Astrojohari reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately upon being posted on this page.

We encourage customers to review this page periodically for updates.